Download the VEM4 Windows Installer file now (32-bit or 64-bit).

For VEM2011 click here.

Watch the video - only a few minutes.

Decide on the user credentials for the VEM install - should be both a CRM Deployment Admin and an Organization System Admin.

Check you have set up the external DNS entry you will use for the VEM Monitoring Site.

Run the install on your MSCRM server.

Test your installation.

Start to use VEM!

Happy? Contact us with your OrganizationId and payment for a license key.

Notes:

• Ensure the user credentials you use are valid - you will not be able to install VEM unless you they are.
• Ensure you have setup an external DNS entry for the VEM Monitor site which is resolvable through your firewall to the CRM Server.
• The installer will setup a local IIS VEM Monitor site unless you deselect this feature - after installing you can relocate the site to DMZ provided you have CRM webservices connectivity.
• The latest release sets up a 'Keep Alive' windows service and allows you to relocate the monitoring site to DMZ - for these features you need to input credentials password.
• VEM may be used in multi-server configurations including NLB, you will typically need to install on servers hosting the CRM Application Role.
• VEM works on multiple tenants but licenses are keyed to each organization. Simply re-run the installer to add/remove organizations and to add license keys.
• The installer zip contains VEM Email Router Handler files to be copied to the Service folder for configuration of this feature.
• The VEM 'web2lead' feature operates only on the first-installed organization as the installer uses these parameters for the monitoring site configuration.